Economic Recovery has its own Technology Checklist

Before our economy fully transitions from recovery to growth, be prepared by reviewing this checklist of “must complete” items. Technology Checklist for an Economic Recovery  Implement or update your Learning Management System Document all processes Conduct Lean Six Sigma on your biggest processes Install or improve your Relationship Management System Identify internal Web App systems to track important information Purchase a password protection program Complete a Cyber Security Plan & Training Add automations that are client-facing Read more…

Growing Economy Does NOT = More Employees

A growing economy doesn’t mean you have to go on a hiring spree. Between the growing economy and a tight labor force, scaling your business through new employees will slow down your growth and reduce your profit margins. “eStrategic Technical Solutions has a unique methodology for managing your technology. We use a combination of  where you are in the business cycle, Six Sigma practices, and the agile concept to maximize your results.” Training Does everyone Read more…

Distributed Workforce – Company Culture

Are you constantly trying to create or keep the company culture you have worked tirelessly to build up?  Most find this even more difficult since moving to the distributed workforce (DWF) model.            With the vaccine out and more and more being vaccinated daily, is the end of DWF in sight?            Have we weathered the storm, and we now return to pre COVID work life? A Read more…

Communication in a Growing Distributed Workforce

Do you have effective communication in your company? Will you continue to have effective communication with the recent shift to Distributed Workforce? Good communication is paramount to hitting your company’s goals. In today’s shift to a virtual or hybrid work environment , having strong communication can become increasingly difficult. Continuing with the same structure for communication and team building as “in office” will result in breakdown across teams and potential missed goals or deadlines. Businesses have Read more…

The Growing Distributed Workforce – Hybrid Model

Technology needs to be a key contribution to the growing distributed work force (DWF). See the blog Technologies Contribution to the Growing Distributed Work Force to learn more as to why it is so important. A hybrid model is built around the concept of having a remote workforce and a brick and mortar office. How you implement this hybrid is critical to building HR policies and technology requirements. For instance, do you require employees to Read more…

Technologies Contribution to the Growing Distributed Work Force

What was once considered a far-fetched concept, remote work has exploded onto the scene for businesses across all industries. COVID-19 has been the catalyst to this movement, but it was not the start to this idea by any means. According to many polls, one thing is for certain, remote work is here to stay long after the effects of lockdowns and social distancing from COVID-19 dissipate. Since remote work or commonly referred to as “Distributed Work Read more…

Industry Trends: Customer Service

This multi-part blog series will focus on current industry trends and where experts see these trends heading in the near future. Executives should research these trends and ask themselves if they are applicable to their own company. These trends typically will increase efficiency and profits while decreasing administrative efforts and down time.  Customer Service Automation Currently only 13% of small businesses have marketing automation in place. This number was expected to rise to nearly 30% Read more…

IT Health Check During the Current Economic Slowdown

Are you feeling stressed about COVID-19 but finding you have more capacity due to slowing economic conditions? Take advantage by conducting an IT Strategy Health Check. IT health checks should be a part of normal business behaviors but are quickly overlooked during a booming economy. As employers are seeing a reduced workload for their employees, now is a great time to conduct this health check. IT assessments don’t have to include more spending right now but Read more…

COVID-19: Cyber Awareness

As the news and social media is inundated with the latest news and updates about the Coronavirus and its impact on the United States and abroad, cyber activity is also seeing an uptick with malicious activity. To date, cyber companies have been tracking an increase in phishing attempts and robo calling attempting to exploit the situation. These methods are the most common way for bad actors to gain access to our financial institutions or for Read more…